ABERA High-Performance Anti-Dandruff Shampoo with Langbian Ginseng Extract

We work with USPS to handle all your orders

Total Delivery time: 5-15 business days

These processes start as soon as your order is placed, and may have a processing time of 1-3 business day before shipping.

When Will You Receive Tracking Information On Your Order?

• 1-2 business days after order processing.
• Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email. (Tracking page: https://tools.usps.com/go/TrackConfirmAction_input)
• If the tracking status still has not been updated in about 3 days since the last day of the processing time, please urgently contact with the Abera Support Team: support@aberahair.com (Your request will be handled within 24 hours)
  

When Will You Receive Your Order?

• 5-10 business days after you receive tracking Information.

How To Return?

We have a 30-day unused product return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it - unused, with tags, and in its unopened original packaging. You’ll also need the receipt or proof of purchase, or an applicable order number.

To start a return, you can contact us at support@aberahair.com. We will respond with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / Non-returnable Items

We cannot accept returns on gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.